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On iPhone and iPad: Settings, tap your name, Subscriptions, Nuji, Cancel Subscription. On Android: open the Google Play app, tap your profile picture, Payments and subscriptions, Subscriptions, Nuji, Cancel subscription. You can also get there from the Profile menu in the app. Cancellation takes effect at the end of the current period, and everything stays available until then.

Open the Profile menu and tap Restore purchases. Make sure you are signed in with the same Apple ID or Google account you used for the purchase, and that you have an internet connection. If it still doesn’t work, write to us and include the order ID from the receipt you got from the store.

Apple and Google handle the payment, so refunds have to be requested from them. App Store: go to reportaproblem.apple.com, sign in with your Apple ID and choose Request a refund. Google Play: on play.google.com, open Order history, select the purchase and request a refund. We have no access to purchases, so we can’t issue refunds directly.

Download Nuji on the new phone with the same Apple ID or Google account, then tap Restore purchases in the Profile menu. The subscription activates right away, and you don’t have to pay again.

After the 7-day trial of the yearly plan, when the trial ends, unless you cancel at least 24 hours before. You can see the exact date in your subscription settings in the store.

Only on your phone. Nuji has no account and no server your entries are uploaded to, so we can’t see them either.

If you switch from the old phone to the new one using the manufacturer’s own transfer or a backup (an iCloud or computer backup on iPhone, a Google backup on Android), the app data usually comes along. If you set up the new phone as new, without a backup, your entries won’t transfer, and we can’t restore them either, because we don’t have them.

Delete the app from your phone. This permanently removes the journal, the voice notes and all settings. It does not cancel your subscription, which you have to do separately in the store settings. We don’t store any data about you, so there is nothing on our side to delete.

Into your phone’s app storage, next to the journal entry. They are not uploaded anywhere, and no other app can access them.

First, check that notifications for Nuji are allowed in your phone’s settings. A Focus mode on iPhone or Do Not Disturb on Android can also silence them. Look at the quiet hours setting in the app too: Nuji deliberately does not send reminders that fall inside them. On Android, some manufacturers’ battery saving modes can delay notifications. In that case, exclude Nuji from battery optimization.

On iPhone, touch and hold an empty spot on the home screen, tap Edit in the top left corner, then Add Widget, and find Nuji. For the lock screen, touch and hold the locked screen and use Customize. On Android, touch and hold the home screen, choose Widgets, and drag out the Nuji widget. The Widget and lock screen item in the app’s Profile menu also walks you through it step by step.

The widget receives the daily sentences for the next two weeks from the app. Open Nuji once and the widget will refresh within a few minutes. If it still doesn’t change on iPhone, remove it and add it again.

You can turn the vibration on or off in the app settings. Also check that system vibration is enabled on your phone, because some power saving modes switch it off.

In the Profile menu, under Home sections, you can switch off the Help button. You can switch it back on at any time.

Stop right away and breathe freely, sitting or lying down. Techniques with breath holds and fast, deep breathing, such as Wim Hof, can cause dizziness in some people. Avoid them, or ask your doctor first, if you are pregnant or have epilepsy, a heart or respiratory condition or high blood pressure. If the symptoms don’t pass, see a doctor.